"I just called my Girlfriend in Australia from my mobile. Thanks!" - Alan
New Customers FAQ
First of all, thank you for your interest about finding more about Tele88.co.uk. Please browse through the list of available questions.
1. How Do I Use Tele88.co.uk Services?
There is no registration required to use Tele88.co.uk services. All you need to do is find the relevant access number for the destination you wish to call and start dialing.
3. Are there any administration, subscription or other fees?
The price stated behind every Tele88.co.uk access number is all-inclusive. The advertised price includes VAT and the costs for the international part of the call. There are no further connection or subscription costs.
4. I Am A NTL Or Telewest Customer, Can I Use Tele88.co.uk Access Numbers?
Our access numbers can be used from most landlines including NTL or Telewest. The billing process for our access numbers works exactly the same as with BT; the charges will simply appear on your NTL or Telewest bill.
NTL and Telewest should charge the same rates as BT for our access numbers. However if you would like to check their rates please visit the NTL or Telewest websites.
Should you have encountered a problem with your NTL or Telewest bill please contact them directly as they control the rates to our access numbers on their own billing systems. (for other landline provider customer services click here).
5. How much can I save by using Tele88.co.uk instead of BT, NTL or Telewest?
Please click here to check the official BT pricelist to see how much you can save compared to BT tariffs.
For the NTL pricelist please click here.
For Telewest charges prices please visit the Telewest website.
7. Can I Use Tele88.co.uk Access Number From My Mobile?
Yes, you can. However be aware that you may be surcharged by your mobile operator. How much you will be charged depends on your mobile operator and which tariff plan you have. Please note your mobile operator controls this rate on their billing system. We unfortunately have no influence on what they may charge, nor do we receive a penny extra of any surcharge.
8. Can I Actually Save When Dialing Tele88.co.uk Access Number From My Mobile?
Yes, especially with free minute packages you will save money when calling most 08 numbers. Even with mobile surcharges, it is usually cheaper to call internationally from a mobile using Tele88.co.uk when calling 08 numbers. You should however always check with your service provider to find out what the applicable call charges are. (for mobile operator customer services click here)
10. I Prefer Using Calling Cards – Why Should I Consider Changing?
Calling cards are often unreliable with expiry dates, have various hidden charges like connection and per call charges and do not offer the flexibility of the Tele88.co.uk calling service.
Tele88.co.uk has an ‘upfront’ pricing policy with no hidden charges, and allows you to pay as you go, rather than prepay for credit.
12. How Do I Contact Tele88.co.uk Customer Services?
In order to keep our prices so low, Tele88.co.uk have opted not to have an expensive call centre. Any questions you may have can be directed to us from the support page and we will get back to you as soon as possible.
